Focus — Support

Help for the Focus task & focus-timer app.

Need help? Email us at hintonmba@gmail.com. We typically reply within a few business days.

Frequently asked

How do points work?

You earn a point just for adding a task, and a bonus when you complete it by running its focus timer — Easy +2, Medium +5, Hard +10. Points feed your level, streak, and leaderboard rank.

How are AI time suggestions made?

When you add a task, Focus asks Google's Gemini model (through Firebase AI Logic) for a realistic duration, informed by other users' anonymous estimates for similar tasks. No account key is required.

How do I manage or cancel my Focus Pro subscription?

Open the Settings app ▸ tap your name ▸ Subscriptions ▸ Focus, then manage or cancel. Your subscription auto-renews monthly until cancelled.

How do I report or block another user?

Open their profile from the leaderboard, tap the ••• menu, and choose Report or Block. Blocked users are hidden from you everywhere in the app.

How do I delete my account and data?

In the app, open the menu ▸ Profile & Account ▸ Delete Account. This permanently removes your leaderboard profile and erases your local tasks, points, and profile photo. It cannot be undone.

Why don't I see the global leaderboard?

The leaderboard uses iCloud. Sign in to iCloud in the Settings app to see everyone's ranking. Your points are always tracked locally regardless.

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